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1. How would you rate the quality of your customer service experience?
Poor Fair SatisfactoryGoodExcellent
2. How confident did you feel in our representative's ability to assist you?
Poor Fair SatisfactoryGoodExcellent
3. How does our service compare to those of our competitors?
Poor Fair SatisfactoryGoodExcellent
4. Did our service meet your expectations?
Poor Fair SatisfactoryGoodExcellent
5. How satisfied are you with the interactions and attitude of our representatives?
Poor Fair SatisfactoryGoodExcellent
6. How responsive was our representative regarding tracking information for your shipments?
Poor Fair SatisfactoryGoodExcellent
7. How efficiently did our representative resolve any issues or concerns?
Poor Fair SatisfactoryGoodExcellent
8. How comprehendible and knowledgeable was our representative about the service offered?
Poor Fair SatisfactoryGoodExcellent
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